Our unvarnished opinion of Mollie

Our opinion of Mollie in a nutshell

Mollie offers a number of advantages: ease of use, diversity of accepted payment methods and competitive rates. However, we can see the impossibility of customizing payment pages, the absence of fractional or B2B payments, and limited geographical coverage Mollie remains an acceptable solution for B2C merchants looking for a simple, efficient payment gateway.

Nevertheless, there are better alternatives, such as Hero, which offer more innovative services better adapted to the needs of professionals.

What exactly is Mollie?

Mollie is an online payment solution specially designed for SMEs . She was founded in Amsterdam in 2004 by Adrian Mool . By 2022, it claims to have 200,000 active customers. With a capital of 5.4 billion after a fund-raising in June 2021, Mollie is one of those startups described as a unicorn.

With Mollie, businesses can receive online payments from anywhere in the world. The service offers easy integration solutions with free, ready-to-use plugins. It can also be integrated with your own services thanks to its API.

Mollie also offers solutions for :

• Creating marketplaces

• Collect subscriptions

• Detecting fraud

• Optimizing conversions

It charges a commission on each successful transaction as well as additional charges for certain optional services.

Mollie is available in over 30 European countries and supports more than 20 currencies. It is distinguished by :

• Its ease of use

• A wide range of payment methods

• Transparent, competitive rates

• Safety

• Transaction compliance

• Customer service is responsive and available.

Mollie pays for every successful transaction. However, there are no monthly subscriptions or start-up fees.

Mollie features

Here are Mollie's main features:

The Mollie checkout

The a hosted payment page which offers customers a simple, seamless experience. The Mollie Checkout automatically detects the customer's country, language and currency, and offers the most suitable payment methods. Checkout Mollie is also mobile responsive, which means it adapts to all devices, including smartphones and tablets.

Alternative payment methods

Mollie accepts more than 20 payment methods, including the most popular like bankcard, PayPal or Apple Pay, but also more local ones like ideal, Bancontact or SOFORT. By offering your customers several payment methods, you increase your chances of conversion and meet their needs and preferences.

Webhooks and dunning protocol

Webhooks are tools that allow you to synchronize data between Mollie and your system. These are notifications sent by Mollie to your server when the status of a payment changes.

On the other hand, the retry protocol is a mechanism that allows you to retry sending a webhook in the event of failure. These tools enable you to keep control of your transactions and avoid errors.

Regulations API

This interface enables you to manage outpayments made by Mollie to your bank account. The Settlements API lets you view details of the transactions included in each settlement, as well as the balance available in your Mollie account.

What integrations does this payment processor offer?

Mollie is a payment gateway that integrates easily with many e-commerce platforms and SaaS solutions. In fact, it offers ready-to-use plugins for the most popular e-commerce platforms, such as :

• WooCommerce ;

• Shopify ;

• PrestaShop ;

• Magento ;

• Lightspeed ;

• Shopware.

The benefits of Mollie

Here are the main advantages of using Mollie as your online payment processor:

Ease of use

Mollie suggests free, ready-to-use plugins for all major e-commerce platforms. These plugins enable you to add Mollie to your online store in just a few clicks, without the need for any special technical skills.

A wide range of payment methods

Mollie accepts more than 20 payment methods These include the most popular, such as bankcard, PayPal and Apple Pay, as well as more local ones, such as iDEAL, Bancontact and SOFORT.

Transparent, competitive rates

Mollie charges no setup or subscription fees, only a commission on each successful transaction.

Transaction security and compliance

Mollie complies with the highest security and data protection standards, such as :

• The SSL protocol

• AES-256 encryption

• The PCI-DSS standard

Mollie also complies with local and international regulations, such as RGPD or PSD2. What's more, Mollie has a fraud detection and prevention system based on artificial intelligence.

Mollie's disadvantages

Mollie est also has certain disadvantages, which may be prohibitive for some retailers, such as :

Lack of personalization on payment pages

Mollie offers a hosted checkout page, Checkout Mollie, which provides a simple and seamless experience for customers. However, this payment page cannot be customized This can damage the retailer's brand image and the coherence of the customer journey. The retailer cannot modify the logo, colors, fonts or text of the payment page .

No fractional or B2B payments

Unlike Hero, for example, Mollie does not allow fractional payments, i.e. payment in three or four instalments. This kind of functionality offers real advantages for SMEs, enabling them to optimize their cash flow.

Nor is Mollie suitable for B2B payments.

Availability limited to certain European countries

Mollie is available in over 30 European countries . However, it remains inaccessible in dynamic e-commerce regions such as the USA and China.

What are Mollie's rates?

Here are Mollie's rates for credit cards, PayPal and Apple Pay, depending on the merchant's country:

For France :

• Bank card for private customers : 1.2 % + 0.25 € par transaction

• Professional bank card: 2.9% + €0.25 per transaction

• European bank card: 1.8% + €0.25 per transaction

• International credit card: 2.9% + €0.25 per transaction

For Belgium :

• European credit card : 1.8 % + 0.25 € par transaction

• International credit card: 2.9% + €0.25 per transaction

For Germany :

• European credit card : 1.8 % + 0.25 € par transaction

• International credit card: 2.9% + €0.25 per transaction

For the Netherlands :

• European credit card : 1.8 % + 0.25 € par transaction

• International credit card: 2.9% + €0.25 per transaction

In addition, Mollie does not charge installation or subscription fees, but offers volume rates for companies processing more than €50,000 per month.

What are the alternatives?

Here are the most popular alternatives to Mollie for online payment processing:

Hero

logo-hero

Hero is a B2B payment solution which lets you create and collect payments. The tool offers customizable user interface, badges and graphics that you can use on your website to personalize your customers' experience.

Hero offers immediate, deferred and split payments. The advantage is that the vendor-company can collect the entire payment at once.

Stripe

logo-stripe

Stripe is a payment platform that enables companies to create and manage payment products and online banking.

Paypal

logo-paypal

PayPal is a payment platform that enables companies and individuals to send and receive payments online, in person or via their platform . It is present in 202 countries worldwide.

Is Mollie a reliable solution?

Mollie maintains that safety is a top priority, and uses technologies such as :

• Dynamic 3D Secure ;

• PCI-DSS Level 1 certification ;

• Anti-fraud monitoring ;

• A stable, reliable infrastructure.

However, it There is no absolute guarantee of security on the Internet, and Mollie may encounter technical problems, fraud or customer disputes.

On the Trustpilot website, Mollie has an average score of 4.6 out of 5, based on over 5,000 reviews. Most reviews are positive, highlighting Mollie's ease of use, speed and customer service. However, some reviews are negative, complaining of account blocking, lengthy verifications or high fees.

Can I pay in instalments?

This option enables merchants to offer their customers the possibility of paying for their purchase in instalments over time. While Hero offers this feature, Mollie does not. In other words, Mollie is not suitable for payments in instalments.

The only solution is to integrate the Klarna tool.

This feature is a real plus for a payment solution, as it ensures smooth transactions between B2B partners and enables SMEs to optimize their cash flow by staggering their payments. On the merchant's side, this payment facility increases sales. Mollie's lack of this feature is a real plus. crucial disadvantage .

Hero, on the other hand, offers a split-payment function. However, the seller is paid immediately by the platform. Hero thus achieves a compromise between the need to optimize the buyer's cash flow and the need to optimize the seller's WCR.

In conclusion, Mollie appears to be a reliable solution on the whole, but it is not free from flaws or risks. It is therefore advisable to compare Mollie's offers and conditions with those of other payment platforms before making your choice. In fact avis on Mollie are mixed, so make an informed choice.